Refund policy

RETURN/REFUND POLICY

We hope you'll be satisfied with our gears. However, if you wish to return or exchange an item, please contact us at support@codeofbell.com first for approval with reasons for your return.

Please see guidelines below for further details.

You will have 14 calendar days to contact us from the date your item was delivered to you for a return or exchange.
Customer will be responsible for shipping the item back to us. If for an exchange, please place a new order through the website.
All refunds will be credited to the original form of payment, excluding shipping costs and credit card fees, within 5-7 business days from the date of return.
Refunds issued to your account can require up to 7 days to post.
Returned item must be brand new, in its original packaging (including hang tags), un-used and unwashed condition to be eligible for a refund or exchange. Any returned item that shows usage or altered will not be accepted for a refund or exchange.
Exchange will be based on stock availability at the time of return. We cannot accept an exchange if we do not have stock of the item you wish.
Gift item can only be returned for a refund to the original purchaser, or an exchange.
We cannot be responsible if the returned package is lost or damaged during transit. Please contact your shipping company to file claim. We recommend using a shipping service that can provide tracking information and proof of delivery.
All returned items will be subject to our evaluation. If deemed used or altered, we cannot accept your return and offer a refund or exchange.
All sales/discounted items and international orders are final. We do not accept returns for customers residing outside of the U.S. Please be 100% sure of the item you are purchasing.